Newton Waterproofing receives Feefo Platinum Trusted Service Award 2022

14 Feb 2022

Newton Waterproofing is incredibly proud to have won the Feefo Platinum Trusted Service Award 2022.
Since 2014, Feefo has recognised businesses that provide exceptional experiences for their customers, using feedback from businesses real customers.

The Feefo Trusted Service Awards are unique as they are purely based off real customer reviews, providing a realistic reflection of a company’s commitment to incredible customer service. 

To be awarded with a Gold Trusted Service award, businesses must have collected a minimum of 50 reviews with a rating of 4.5-4.9 from January 2020 to December 2021. As Newton have now achieved this gold standard for the last 3 years in a row, Feefo has awarded Newton the Platinum Trusted Service Award.

Congratulating Newton Waterproofing, Kim Burgess, Head of Customer Success at Feefo, said: “The Trusted Service Awards recognise companies who go above and beyond to provide the very best customer service customer service. I am so impressed by how our customers have overcome the challenges of the past two years. A particular congratulations to our Platinum Trusted Service winners. It’s an extremely tough challenge. I can’t wait to see what our customers achieve in 2022.”

Warren Muschialli, Managing Director of Newton Waterproofing commented:
“We’re thrilled to have won this award as it shows how hard we have all worked this past year to please our customers. We’re fully committed to providing the highest quality of service, so it’s important that we listen, understand, and respond to all our customer feedback. This award also recognises just how hard our staff have worked in really difficult circumstances these past two years.”

Newton is continually dedicated to providing excellent customer service throughout 2022 and beyond!
We would like to personally thank everyone who left us a review via Feefo, as it has contributed immensely to us winning this award.

To take a look at our reviews for the past year, use the link here.